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SOCIAL MEDIA MARKETING

Social media marketing in Singapore, judged on enquiries not likes

Social works in Singapore for two reasons: it shows the business behind the service, and it lets you buy attention among people who were not searching. Both are worth paying for, as long as the measure is enquiries rather than follower counts.

What you get

  • ✓A content plan built around the questions buyers ask
  • ✓Real photographs and staff, not stock imagery
  • ✓Paid social in SGD on your own Meta account
  • ✓Message and comment replies handled within a day
  • ✓Monthly reporting on enquiries and messages, not likes

Organic social: proof of life, not a growth channel

For most Singapore SMEs, organic social rarely produces enquiries on its own. What it does is reassure: a buyer who found you through search checks your page, and an abandoned account costs the enquiry.

So we plan for consistency rather than virality: two or three posts a week that answer real questions, show real work, and look like a business that is still trading.

Paid social: buying attention in a small market

Meta remains the practical choice in Singapore for local reach and lead forms. The advantage is targeting by district and interest; the risk is frequency, because a small audience sees the same creative repeatedly and stops responding.

We plan creative rotation from the start, and we judge campaigns on cost per qualified enquiry rather than cost per lead form, because a cheap form from someone outside your service area is not a lead.

Content that earns its place

Three formats do most of the work for local services: an explanation of a common problem, a before-and-after with permission, and a direct answer to the question customers ask on the phone most often.

We write from those calls rather than from trends, because a post that answers a real question keeps producing enquiries months later while a trending format produces nothing.

Cost

Social sits inside the package at S$250 setup and S$499 monthly after your first qualified enquiry. Ad spend on Meta is separate and paid from your own account.

Photography and video are either supplied by you or quoted separately, and we will say plainly when your existing photos are good enough.

At a glance

FormatBest forEffort
Problem explainerBuilding trust, answering questionsLow, repeatable
Before and afterVisual trades and clinicsMedium, needs consent
Customer questionSaving time on the phoneLow
Paid lead formVolume of enquiriesMedium, needs follow-up

Questions Singapore buyers ask

Do we need to post every day?

No. Two or three good posts a week beat seven rushed ones, and a small Singapore audience notices repetition faster than a larger one.

Is TikTok or Instagram worth it for a service business?

Only where the work is visual and the buyer is there. For most Singapore B2B services, Meta plus a maintained profile does the job at a fraction of the effort.

Who replies to messages?

You should, because replies convert and need your knowledge. We can draft templates and set a response routine, but a message answered by an agency reads like one.

How do we know it is working?

Messages that become enquiries, and form submissions from paid social. We report those monthly and ignore follower growth, which tells you very little.

Ask for a content plan built from the questions your customers actually ask, and judge it on enquiries rather than reach.

A GOOD NEXT STEP STARTS HERE

Let’s build a clearer path to your next customer.

Tell us about your business, your customers and your market. We will explain the package, the fees and the qualification rules before you decide.